Shipping policy

We proudly offer free worldwide shipping on all orders.

Processing Time

Orders are processed within 1–3 business days.

Estimated Delivery

Delivery typically takes 7–14 business days, depending on destination and carrier.

Tracking

Once your order has shipped, you will receive a tracking number via email.
Please note that tracking updates may take a few days to appear depending on the carrier.

Delivery Delays

Delays may occur due to:

  • Customs clearance

  • Weather events

  • Carrier disruptions

We monitor all shipments and provide assistance if any issues arise.

Effective Date: July 2026

Welcome to Buymathbooks.store. Our goal is to deliver educational products safely, efficiently, and reliably to customers around the world. Whether you are purchasing Montessori learning materials, math resources, educational games, classroom supplies, or STEM toys, we are committed to making the shipping process simple, transparent, and worry-free.

Please read this Shipping Policy carefully before placing your order.

1. Worldwide Shipping

Buymathbooks.store proudly offers Free Worldwide Shipping on all eligible orders.

We believe educational products should be accessible to families, teachers, schools, and lifelong learners regardless of location.

Our shipping network allows us to deliver to most countries and regions around the world.

If shipping is unavailable to a specific destination due to carrier restrictions or local regulations, our customer support team will contact you promptly.

2. Shipping Cost

We currently provide:

Free Shipping Worldwide

No minimum purchase is required unless otherwise stated during promotional campaigns.

Customers will see the shipping cost displayed as Free during checkout whenever applicable.

3. Processing Time

Orders are generally prepared before shipment within 1–3 business days.

Processing includes:

  • Order verification
  • Payment confirmation
  • Inventory preparation
  • Quality inspection
  • Protective packaging
  • Shipping label creation
  • Carrier collection

Orders are processed Monday through Friday, excluding weekends and public holidays.

During holiday seasons or promotional events, processing times may occasionally be extended.

4. Estimated Delivery Time

After dispatch, most orders arrive within:

7–10 Business Days

Delivery estimates vary depending on:

  • Destination country
  • Customs clearance
  • Local courier operations
  • Weather conditions
  • Peak shopping seasons
  • Transportation availability

Estimated delivery times are provided as general guidelines and are not guaranteed.

5. Shipping Confirmation

Once your order has been shipped, you will receive a confirmation email containing available shipping information.

Depending on the shipping carrier, the email may include:

  • Shipment confirmation
  • Tracking information
  • Estimated delivery updates
  • Carrier details

Please allow some time for tracking information to become active after shipment.

6. Order Tracking

Most shipments include tracking services.

Customers may monitor shipment progress using the tracking information provided after dispatch.

Tracking updates depend on the carrier and local postal services.

Occasionally, tracking information may update less frequently while packages are in international transit.

7. Shipping Destinations

We currently ship to most international destinations.

Delivery availability depends on:

  • Local shipping regulations
  • Carrier coverage
  • Customs restrictions
  • Government import policies

Some remote locations may require additional delivery time.

8. Customs and Import Procedures

International shipments may be subject to customs inspections according to the laws of the destination country.

Customs procedures are managed by local authorities and may occasionally result in delivery delays beyond our control.

Customers are responsible for complying with their local import regulations where applicable.

9. Multiple Package Shipments

For logistical reasons, large orders containing multiple products may occasionally be shipped in separate packages.

This allows faster fulfillment when items originate from different warehouse locations.

Customers may therefore receive:

  • Multiple tracking numbers
  • Separate delivery dates
  • Multiple shipping notifications

There is no additional shipping charge for split shipments.

10. Address Accuracy

Customers are responsible for providing complete and accurate shipping information during checkout.

Please verify:

  • Recipient name
  • Street address
  • Apartment or unit number
  • Postal code
  • City
  • Province or state
  • Country
  • Telephone number

Incorrect or incomplete shipping information may delay delivery or result in returned packages.

11. Address Changes

If you need to update your shipping address, please contact us immediately after placing your order.

Address changes may be possible before shipment.

Once an order has entered the shipping process, we cannot guarantee that shipping information can be modified.

12. Undeliverable Packages

Packages may be returned to us if they cannot be delivered because of:

  • Incorrect address
  • Incomplete address
  • Refused delivery
  • Repeated unsuccessful delivery attempts
  • Failure to collect from local pickup locations

If a package is returned, our support team will contact you to arrange the next available solution.

13. Delivery Delays

Although we work closely with trusted shipping partners, occasional delays may occur due to circumstances beyond our control.

These may include:

  • Severe weather
  • Customs inspections
  • Public holidays
  • Transportation disruptions
  • High shipping volumes
  • Carrier operational delays
  • Natural disasters
  • Government restrictions

We appreciate your patience whenever unexpected shipping delays occur.

14. Lost Shipments

If your shipment appears to be lost during transit, please contact our Customer Support Team.

We will investigate the shipment with the shipping carrier and provide an appropriate solution.

Depending on the circumstances, we may offer:

  • A replacement shipment
  • A refund
  • Store credit
  • Another suitable resolution

Customers may be asked to allow sufficient investigation time before a final decision is reached.

15. Delivery Confirmation

A shipment is considered successfully delivered when the carrier marks the package as delivered to the shipping address provided at checkout.

Customers are encouraged to monitor tracking information and arrange for someone to receive the package whenever possible.

If tracking indicates successful delivery but the package cannot be located, customers should:

  • Check around the delivery location.
  • Ask household members or neighbors.
  • Contact the local carrier.
  • Reach out to our Customer Support Team for assistance.

We will do our best to help investigate the situation.

16. Incorrect or Damaged Deliveries

If your order arrives damaged, incomplete, or contains the wrong item, please contact us within a reasonable period after delivery.

To help us resolve the issue quickly, please include:

  • Order number
  • Product name
  • Photos of the product
  • Photos of the packaging
  • Description of the issue

Our support team will carefully review your request and determine the most appropriate solution, which may include a replacement, refund, or other resolution.

17. Failed Delivery Attempts

Shipping carriers may attempt delivery more than once depending on local policies.

If delivery attempts are unsuccessful, your package may be:

  • Returned to the shipping facility
  • Held for customer pickup
  • Returned to the sender

Customers are responsible for monitoring shipment progress and following any carrier instructions when a delivery attempt has been missed.

18. Shipping Restrictions

Certain products may not be available for delivery to specific countries or regions due to:

  • Import regulations
  • Carrier limitations
  • Local product restrictions
  • International trade regulations
  • Safety requirements

If an order cannot be shipped to your destination, we will notify you promptly and provide a full refund if payment has already been processed.

19. International Shipping

As an international retailer, Buymathbooks.store proudly serves customers around the world.

Delivery times may vary depending on the destination country and local logistics networks.

International orders may occasionally experience additional transit time due to customs inspections or transportation schedules.

We appreciate your patience and understanding throughout the international shipping process.

20. Educational Institutions

We are pleased to support schools, teachers, libraries, childcare centers, educational organizations, and homeschooling families.

For larger educational purchases or classroom orders, customers are welcome to contact our Customer Support Team for assistance before placing an order.

We are committed to providing a smooth purchasing experience for educational communities.

21. Holiday Shipping

During busy shopping periods such as:

  • Back-to-school season
  • Black Friday
  • Cyber Monday
  • Christmas
  • New Year
  • Other major holidays

Processing and delivery times may be longer than usual due to increased shipping demand.

Customers are encouraged to place orders early during these periods.

22. Shipping Carrier Selection

To provide efficient worldwide delivery, Buymathbooks.store works with a variety of trusted shipping partners.

The shipping carrier selected for each order depends on factors including:

  • Destination
  • Package size
  • Warehouse location
  • Delivery efficiency
  • Carrier availability

Carrier selection is determined during order fulfillment and cannot generally be requested by customers.

23. Partial Shipments

Some orders may be fulfilled from different warehouses.

When this occurs, products may arrive separately on different dates.

Customers will not be charged additional shipping fees for partial shipments.

Receiving multiple packages does not necessarily indicate that part of the order is missing.

24. Shipping Notifications

Customers may receive several email notifications throughout the shipping process, including:

  • Order confirmation
  • Processing confirmation
  • Shipment confirmation
  • Tracking updates
  • Delivery notification
  • Customer support follow-up if necessary

Please ensure that your email address is entered correctly during checkout to receive important shipping communications.

25. Force Majeure

Buymathbooks.store shall not be held responsible for shipping delays resulting from circumstances beyond our reasonable control.

Examples include:

  • Natural disasters
  • Severe weather
  • Earthquakes
  • Floods
  • Wildfires
  • Government actions
  • Customs inspections
  • Transportation interruptions
  • Labor disputes
  • Public emergencies
  • Internet outages
  • Carrier operational issues

Whenever possible, we will keep customers informed and work toward resolving shipping issues as quickly as reasonably possible.

26. Policy Updates

Buymathbooks.store reserves the right to modify this Shipping Policy at any time to reflect operational improvements, changes in shipping procedures, legal requirements, or updates to our business practices.

Any revised version becomes effective immediately upon publication on our website.

Customers are encouraged to review this page periodically for the most current information.

27. Contact Information

If you have any questions regarding shipping, delivery, tracking, or this Shipping Policy, please contact our Customer Support Team.

Buymathbooks.store

625 Queen St
Charlottetown, PE C1A 9C8
Canada

Email: support@Buymathbooks.store

Phone: (800) 832-3322

Our team is committed to providing prompt, professional, and friendly assistance. We strive to ensure that every order reaches its destination safely and that every customer enjoys a reliable shopping experience from checkout to delivery.

Thank You

Thank you for choosing Buymathbooks.store.

We are honored to support students, educators, parents, and lifelong learners around the world with carefully selected educational products that inspire creativity, curiosity, and a love of learning.

Every order is prepared with care, packaged thoughtfully, and shipped with the goal of delivering not only quality products but also confidence, trust, and exceptional service. We sincerely appreciate your support and look forward to serving you for many years to come.